Hospitality & Venues

Every guest touchpoint, one managed fleet

A hotel, casino, or convention property is a screen network whether anyone planned it that way or not: concierge kiosks in the lobby, event directories outside ballrooms, restaurant menus and promotions, wayfinding directories in the corridors, and floor screens across the gaming or event space. Run them on separate systems and the guest experience fragments — the directory says one thing, the kiosk says another, and nobody can change either without a vendor call.

TelemetryOS runs all of it as one fleet. Event directories pull tonight's schedule from your event management system, promotions switch by daypart and venue zone — happy hour graphics roll out across the property at 4pm and roll back at 7pm — and casino and venue displays run high-impact video across the floor from the same console. Every device reports health, uptime, and proof of playback to one dashboard, so a dark screen outside the ballroom is an alert, not a complaint from an event planner.

Hospitality runs on uptime through the worst moments. TelemetryOS devices play content and applications locally, so a connectivity drop during a sold-out event never blanks the directories or the floor — screens keep serving guests and sync automatically when the network returns.

A concierge that answers on the device

The front desk can't be everywhere, and guests ask the same hundred questions at all hours: where's the spa, what time does the restaurant close, how do I get to Ballroom C. AI concierge kiosks built on TelemetryOS Edge AI answer in the guest's own language, around the clock — and because the language model runs entirely on the device, guest conversations never make a cloud round-trip. No PII leaves the property, and the concierge keeps working even when the internet doesn't.

That privacy posture is decisive in gaming. Casino operators face strict compliance rules about where patron and surveillance data can go, which makes most cloud AI undeployable on the floor. Node Max, the edge-AI tier of the Node hardware family, runs both language models and computer vision on the device itself — so a property can add AI-driven experiences and floor analytics while every conversation and every frame of footage stays on-site.

Hardware follows the touchpoint: Node Mini for event directories and menu screens, Node Pro for interactive kiosks and video-heavy floor displays, Node Max where the AI concierge and vision use cases pay for it. One fleet, one console, one content pipeline from lobby to venue floor.

Built for portfolios, not just properties

Hospitality groups and the integrators who serve them need experiences that repeat across properties without rebuilding for each one. TelemetryOS applications are built once with the React SDK and shipped through a git-to-screen pipeline — a concierge application or event directory updates across every property within seconds of a push. Per-property branding, local restaurant data, and venue-specific layouts are configuration, not custom installs.

The entire portfolio — kiosks, signage, and sensors on one platform — is managed from one console with fleet health, remote diagnostics, and proof of play, so operations teams see every screen on every property without leaving their desk. See pricing for how device licensing scales from a boutique hotel to a resort portfolio.