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Industry

Healthcare

Patient check-in, wayfinding, and facility-wide communication on one managed platform — with AI that keeps patient data inside the building.

Patient checking in at a self-service kiosk in a calm hospital lobby with wayfinding displays

One platform for every screen in the facility

A hospital or clinic network runs screens with very different jobs: check-in kiosks at the entrance, wayfinding directories in the atrium, queue boards in waiting rooms, education displays in exam rooms, and staff communication screens behind the scenes. Run them on separate systems and you get separate consoles, separate failure modes, and separate vendors to call when a screen goes dark.

TelemetryOS consolidates all of it. Patient check-in kiosks shorten front-desk queues, wayfinding directories get visitors from parking garage to the right department without staff intervention, and queue boards keep waiting rooms calm with realistic expectations. Every device reports health, uptime, and proof of playback to one dashboard — so a dark screen is an alert in your console, not a complaint at the front desk.

Resilience is non-negotiable in clinical environments. TelemetryOS devices play content and applications locally, so a network outage never blanks a check-in kiosk or queue board mid-clinic. And when something urgent happens, emergency override messaging takes over every targeted screen in seconds — code alerts, lockdown instructions, evacuation routes — then hands the screens back when the event clears.

AI that keeps PHI inside the building

Healthcare is exactly where cloud AI breaks down: in regulated jurisdictions, sending patient data to a cloud LLM is a compliance problem before it's a technology decision. TelemetryOS Edge AI takes a different path — language models and computer vision run entirely on the device, so a check-in assistant can answer questions, guide a patient through arrival, and translate on the spot without a single byte of patient data making a cloud round-trip. No PII leaves the facility, by design.

That intelligence runs on Node Max, the edge-AI tier of the Node hardware family. The same device can run an on-screen assistant at the entrance and computer vision in the lobby — estimating queue length to staff the front desk, or detecting a fall in a waiting area — while all footage stays on-site. For chairside patient education, an on-device assistant can walk a patient through a procedure in their own language while the clinician finishes charting.

You don't need AI on every screen. Most facilities start with Node Mini on queue boards and waiting room displays, Node Pro on kiosks and directories, and add Node Max where on-device intelligence earns its place. One fleet, one console, one content pipeline.

Chairside display showing patient education content in a clinical exam room

Built for health-system scale

Multi-facility rollouts live or die on repeatability. TelemetryOS applications are built once with the React SDK and deployed to every campus through a git-to-screen pipeline — push a change, and every facility updates within seconds. Per-department content, per-building wayfinding data, and per-clinic check-in flows are configuration, not custom installs. TelemetryOS is GDPR compliant and SOC 2 Type I certified, with the architecture decisions — local playback, on-device AI — that healthcare IT teams actually ask about.

For health systems and the integrators who serve them, that means a patient experience application becomes a product: build it once, deploy it across 5 or 500 sites, and manage the entire estate from one device management console with fleet health, remote diagnostics, and proof of play. See pricing for how device licensing scales with your footprint.

Frequently Asked Questions

Common questions about TelemetryOS for healthcare

Ready to modernize your patient experience?

Start building on TelemetryOS today, or talk to our team about a rollout across your facilities.